GoodX Cloud

The cloud provides remote, safe storage and access to all your data via the internet. This allows you to access any data stored in the cloud from most devices, anywhere, anytime.

Patient data is sensitive and private, it is important to keep it safe. If data is stored on the cloud it is protected from loss due to theft, breakage and malicious intent.

Doctors can access patient information from any device, anywhere, anytime allowing you to improve patient care and accuracy of treatments. Multiple doctors can access a client’s medical records (provided they have permission to do so). This could mean the difference between life and death in emergency circumstances.

Electronic Remittance Advices (ERAs)

An ERA is an electronic payment explanation which provides you with the details about providers’ claims payments and when any claims are denied, the ERA provides the reason why. ERAs are received by the medical practitioners who provide services to patients. This can streamline your workflow by knowing in advance which claims have been paid and for what amount.

GoodX provides you with integrated ERAs keeping costs down with a flat fee rather than a per claim fee. We also give you Discovery ERAs absolutely FREE.

Program Customisation Services

GoodX Software does customisations to tailor your GoodX Software Solution to your practices requirements. We evaluate all requests and those we find for common use in the market will be added to the standard product.

Add-on Services - SMS

Short Message Service (SMS) is now an indispensable component of business and commercial communications. The predominance of cell phones, and the fact that SMS is reliable, cost effective and immediate, made the technology a must for the GoodX Software customer. Now you can send you patients:

• Appointment Reminders – Save costs. With the new GoodX SMS add-on module you can sms reminders of appointments to your patients at a fraction of the cost of a call. Your patients will enjoy increased customer service and you will save time and money.
• Payment Reminders – Inform your patients once their accounts are 60 days or older. Sending final demands and other reminders in this method is a fast and cost effective way of communication between the practice and the patients.
• “Happy Birthday” SMS wishes – Take your doctor / patient relationship to the next level! Sending personalised sms well wishes for special occasions will definitely make your patients feel special without you having to spend a lot of your valuable time doing it.
• Repeat Prescriptions - ave time by letting your patients know beforehand of prescription that needs to be repeated. Once again your patients will enjoy superior customer care.
• Marketing Specials – Keep your patients up to date with different specials offered each month.

Customer Services

As a client of GoodX Software you will have a consultant appointed to your practice to assist you with the use of your GoodX Practice Management Software and Hospital Management Software. The consultant will ensure that you are optimally utilising all the features of the software and that your practice is on the latest version.

All consultants undergo ongoing rigorous training to ensure that your practice remains at the forefront of technology.